Terms and Conditions

Copyright notice

Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Prospect Digital (Gloucester) Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Prospect Digital (Gloucester) Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 3, Ambrose House, Meteor Court, Barnett Way, Barnwood, Gloucester, GL4 3GG. Our England company registration number is 4127004. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, some personal information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material and resources which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, intellectual property and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

iObserve

“iObserve” shall mean PC/Desktop, tablet and all subsequent versions of the product.

The user is responsible for the management of their data and recording. iObserve®, and its parent company Prospect Training Services (Gloucester) Ltd., accepts no responsibility or liability for the amount of space used by recordings, the recording content and its use. Users are responsible for managing the space/memory on their device(s) to ensure an appropriate amount of free space for recordings is available.

Subscriptions/Licences for 12 month subscriptions/licence to iObserve is paid for in advance for the 52 week term and will run until cancelled by either party. The subscription/licence commencement date is that of the date of purchase and multiple subscriptions/licences can be purchased. iObserve will automatically stop working at the date of renewal, if the renewal fee has not been paid.

To cancel your subscription please write to us 30 days prior to the end of your subscription/licence at: help@iobserve-app.com stating that you wish to unsubscribe from the product. This must be done within the term and must be a minimum of 30 days prior to the end of the contract. Failure to unsubscribe within this timeframe will lead to an automatic renewal of the subscription/licence and you will be charged accordingly.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Prospect Digital (Gloucester) Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Prospect Digital (Gloucester) Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Prospect Digital (Gloucester) Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Business privacy policy

This Privacy Notice sets out how Prospect Digital (Gloucester) Ltd uses and protects any information that you give Prospect Digital (Gloucester) Ltd when you use this website.

Prospect Digital (Gloucester) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Notice.

Prospect Digital (Gloucester) Ltd may change this Notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Notice is effective from 25/05/2018.

Our Lawful Basis for holding and processing your data

When you supply your personal information it may be stored and processed for one or more of the following reasons:

1. Where there is legitimate interest to perform a service that you have requested e.g. replying to product/course request information.

2. Where you have provided consent to allow us to use your personal data for the purpose of direct marketing, promotions, special offers and further training opportunities.

3. Where processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

What we collect

We may collect the following information:

Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, text or email. We may use the information to customise the website according to you interests.

You can view our Contract Privacy Notice here.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and look at the Privacy Notice applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, you will be guaranteed a reply in relation to your enquiry/query.
In order for us to contact you for direct marketing purposes you must indicate using the opt in or opt out boxes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) 2018. If you would like a copy of the information held on you please write to Prospect Digital (Gloucester) Ltd, C4 Brunel Court, Waterwells Business Park, Gloucester, GL2 2AL.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.